KARNS learning solutions pvt. ltd.
WeWork 247 park, 13th floor, vikroli
corporate park, hindustan c bus stop,
LBS marg, Gandhi nagar,
Vikroli west
Mumbai - 400079.
Retail
In Retail, We focuses on equipping individuals with the essential skills to excel in various aspects of retail operations. We train professionals in key areas such as effective store communication, customer engagement at critical touchpoints, and visual merchandising to attract and retain customers. Our training also covers gift wrapping and packaging, ensuring a high-quality, memorable customer experience.
In addition, we focus on loss prevention strategies, inventory management (inwarding and outwarding), and cashiering, ensuring individuals are well-versed in maintaining store security, managing stock, and handling financial transactions efficiently. This comprehensive expertise prepares individuals to succeed in dynamic retail environments and contribute to both operational success and customer satisfaction.
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FMCG
Equips individuals with the skills and knowledge needed to excel in the competitive and fast-moving consumer goods sector. We focus on training professionals in key areas such as distributor salesmanship, where they learn to manage relationships, optimize distribution networks, and ensure product availability. Additionally, our expertise includes stockist training, helping individuals streamline inventory management, order processing, and stock replenishment to maintain seamless operations.
To drive business growth, we emphasize sales enhancement strategies, equipping trainees with techniques to boost sales performance, improve customer retention, and achieve business goals. With a comprehensive understanding of FMCG operations, we prepare individuals to navigate challenges, adapt to evolving market demands, and contribute effectively to their roles.
Insurance
We focuses on equipping individuals with the necessary skills and knowledge to excel in the insurance industry. We specialize in products, consultative selling skills, sales manager's productivity optimization and life advisor development program.
Additionally, our expertise extends to Non-life insurance where we train professionals in understanding policies, coverage options, and claims processes. With this comprehensive training, individuals are well-prepared to succeed in both life and Non-life insurance sales, fostering strong client relationships and driving business growth.
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BPO/KPO
In BPO/KPO, We focuses on developing skilled customer service professionals for both domestic and international markets. We train voice-based associates on crucial skills such as customer attention, building rapport, communication tone, greetings, and quality scores, all while driving better client satisfaction (CSAT) and Quality Score (QSAT).
For non-voice-based roles, we emphasize strong command over language and writing skills, enabling individuals to excel in written communication. Additionally, our training equips professionals with problem-solving abilities to effectively address client issues and enhance service quality, ensuring they are prepared to meet the dynamic demands of the BPO/KPO industry.